Delete your AskTime account
Updated October 2026.
You can delete your AskTime account and your family's data in the AskTime app at any time. This website can't delete anything and doesn't ask for any information.
Delete your family's account
If you set up AskTime for your family:
- Open AskTime on your phone.
- Tap Settings.
- Scroll down and tap Delete account.
- Read what will be deleted, then tap Delete account.
- Sign in again to confirm.
Limits on your kids' phones are removed the next time each phone connects. Kids don't have their own AskTime account.
Paying for Premium? Deleting your account doesn't cancel it. Cancel it in Google Play or the App Store first.
If another parent invited you
- To leave the family, go to Settings › Parents › Leave family. You stop seeing the family, and your account stays.
- To delete your account too, go to Settings › Delete account. Only your account is deleted. The family and the kids' rules stay.
What gets deleted
- Your AskTime account and sign-in.
- Your family and your Parent PIN. Other parents are removed from the family and keep their own account.
- Your kids' profiles, rules, requests for more time and alerts.
- Paired devices, daily screen time totals, chores, stars, rewards and notes.
How long it takes
Right awayYour family and everything in it are deleted from our database.
Within minutesYour sign-in account is deleted.
Within 7 daysCopies in our daily backups expire.
Within 30 daysEach kid's phone keeps a random device ID for up to 30 days, so it can remove all limits. Then it is deleted too.
All of your family's data is gone within 30 days, including backups.
What we keep
- If you paid for Premium, a purchase record is kept for 3 years for accounting. It is no longer linked to your family.
- Emails you sent us. Ask us and we'll delete them too.
Can't use the app?
Email privacy@asktime.app and ask us to delete your account. We check with the email on your AskTime account before we delete anything, and we reply within 30 days.